Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Lolly Spins Casino. Please read them carefully before creating an account, depositing funds or playing any game. By using the website, you confirm that you understand and accept these terms, together with any additional rules displayed for particular games, services or promotions.

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1. General terms and acceptance

These Terms & Conditions form an agreement between you and Lolly Spins Casino in relation to your use of the website, gaming services and related features. They apply to visitors, registered customers and anyone who accesses content or services made available through the website. If you do not agree with any part of these terms, you must not use the website or its services.

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Additional rules may apply to certain games, tournaments, promotional offers, payment methods or other services. Those rules will be shown where relevant and form part of these Terms & Conditions. If a specific rule conflicts with a general provision, the specific rule will generally apply to the relevant game, offer or service.

You are responsible for reading the current version of these terms before using the website. Lolly Spins Casino may update, replace or amend these terms when reasonably required, including to reflect changes to services, technology, business practices or applicable law. Continued use of the website after an update means that you accept the revised terms.

The website is intended for people who are legally permitted to access online gambling services in their location. Availability of the website does not mean that its services are lawful in every location. You must check the laws that apply to you and must not use the website where online gambling is prohibited.

You must use the website lawfully and honestly.
You must provide accurate information when requested.
You must comply with these terms and any game-specific rules.
You must not allow another person to use your account.
You must stop using the website if you no longer accept these terms.

2. Eligibility, registration and account security

Eligibility

You must meet the minimum legal age that applies to online gambling in your location before opening or using an account. You may be asked to confirm your age and identity at registration or at any later stage. Providing false information, using another person’s details or attempting to avoid an age check is not permitted.

Lolly Spins Casino may restrict access, suspend an account or refuse a registration where it reasonably considers that eligibility, identity, location or legal requirements have not been satisfied. Access may also be restricted where responsible gambling concerns, security concerns or unusual account activity arise.

Account information

You must keep your registration information complete, accurate and up to date. This may include your name, date of birth, residential information and payment details. Information may be checked using appropriate verification procedures. You should promptly update any information that changes.

Each customer may generally hold only one personal account unless Lolly Spins Casino expressly permits otherwise. Duplicate, linked or misleading accounts may be reviewed and may be closed. If an account is closed or suspended, you must not create another account to avoid that action.

Keeping your account safe

You are responsible for protecting your login details and for all activity carried out through your account, unless the activity resulted from a confirmed security failure outside your reasonable control. Do not share your password, permit remote access to your account or use another person’s account. Tell Lolly Spins Casino through the available support channel as soon as possible if you suspect unauthorised access.

For security, compliance or operational reasons, Lolly Spins Casino may request documents or other information before allowing deposits, withdrawals or continued access. You must provide information that is genuine, clear and suitable for verification. Failure to complete a reasonable verification request may delay or prevent access to some services.

3. Games, deposits, withdrawals and promotions

Games and wagers

Games are provided for entertainment and may involve financial risk. You should only stake money that you can afford to lose. Game instructions, displayed results and applicable game rules should be reviewed before you play. Once a wager has been accepted, it may not be cancelled except where the relevant rules, a technical error or applicable law require a different outcome.

Results are determined by the rules and systems applicable to the relevant game. Where a technical or processing error affects a game, transaction or account balance, Lolly Spins Casino may correct the error and take reasonable steps to restore the position that would have applied without the error. A confirmed system error does not create an entitlement to an incorrect payment or result.

Deposits and withdrawals

You may use only payment methods that are available through your account and that you are authorised to use. Deposits must come from a source held in your own name unless a different arrangement is expressly approved. Third-party payments, attempts to conceal the source of funds and transactions connected with unlawful activity are not permitted.

Payment processing may be subject to verification, security checks, banking processes, provider rules and applicable law. Lolly Spins Casino may decline, reverse, hold or review a transaction where there is a reasonable compliance, fraud, payment or technical concern. You remain responsible for any fees, taxes or charges imposed by your bank, payment provider or applicable authority.

A withdrawal request may be subject to account verification and other reasonable checks. Any available balance must be used and transferred in accordance with the applicable payment rules. Funds connected with prohibited conduct, failed verification or a payment dispute may be withheld or reviewed where permitted by law.

Promotions and bonuses

Promotions are subject to their own displayed terms, including any eligibility conditions, expiry periods, contribution rules, wagering requirements, maximum values or game restrictions. You should read those terms before accepting an offer. A promotion may be unavailable if you do not satisfy its conditions or if participation would breach these Terms & Conditions.

Lolly Spins Casino may correct an obvious error, withdraw an offer where necessary or refuse promotional participation where there is suspected abuse, manipulation, multiple-account activity or other conduct that does not comply with the applicable promotional rules. Unless stated otherwise, promotional offers are intended for individual customers and must not be combined or transferred.

4. Responsible gambling, privacy and acceptable use

Responsible gambling

Gambling should remain an enjoyable leisure activity and should never be treated as a way to make money, recover losses or solve financial problems. Set a budget before playing, keep track of your time and spending, and do not gamble when you are distressed, tired or under the influence of alcohol or other substances.

Where available, account tools may allow you to set spending limits, take a break, request account restrictions or close your account. You may also seek independent support from a qualified gambling-help service or financial counsellor. If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop playing and seek appropriate assistance.

Privacy and data use

Personal information is handled in accordance with the applicable Privacy Policy and privacy laws. Information may be collected and used for account administration, identity and age checks, payments, security, fraud prevention, customer support, responsible gambling measures, service improvement and legal compliance. You should review the Privacy Policy to understand how information is collected, used, stored and shared.

Prohibited conduct

You must not misuse the website or interfere with its operation. This includes using automated tools without permission, introducing malicious code, attempting to access another account, manipulating games or transactions, exploiting an error, using stolen payment details, engaging in fraud or using the website for unlawful purposes.

You must not upload, publish or transmit material that is unlawful, threatening, abusive, misleading, defamatory or likely to harm the website or another person. Lolly Spins Casino may investigate suspected misuse and may restrict access, cancel affected activity or take other reasonable action where permitted by law.

5. Website availability, liability and other legal provisions

Lolly Spins Casino aims to keep the website available and accurate, but continuous access cannot be guaranteed. The website may be unavailable or limited because of maintenance, upgrades, technical faults, telecommunications issues, third-party services, security events or circumstances outside reasonable control. You should not rely on the website as a permanent or uninterrupted service.

To the extent permitted by law, Lolly Spins Casino is not responsible for loss caused by your inability to access the website, interruption of a service, your equipment or connection, unauthorised access resulting from your failure to protect account details, or reliance on information that is incomplete or out of date. Nothing in these terms excludes, restricts or modifies a right, guarantee or remedy that cannot lawfully be excluded, restricted or modified.

Lolly Spins Casino may suspend, close or restrict an account where required for security, legal, responsible gambling, payment or operational reasons, or where these terms have been breached. Account closure does not remove obligations that arose before closure. Any remaining balance will be handled in accordance with applicable law, verification requirements and relevant account rules.

Website content, branding, graphics, software and other materials are owned by or licensed to the relevant rights holder. You may use them only for personal, lawful access to the website. You must not copy, modify, distribute, commercially exploit or reverse engineer any part of the website without permission.

These terms are governed by the laws that apply to the relevant service and customer relationship, subject to any mandatory consumer protections. If a court or authorised body finds one provision invalid or unenforceable, the remaining provisions will continue to operate. A failure to enforce a provision immediately does not amount to a permanent waiver.

For questions about these Terms & Conditions, account access or a transaction, use the support and contact options made available on the website. Keep a copy of these terms and any relevant game or promotional rules for your records. The version displayed on the website is the current version unless another version is expressly stated to apply.